What I have learned about people and organizations...so far.

Tuesday, July 19, 2011

Give it a name

4.  Give it a name 
How do you think what you did effected the other person?  You need to go into the conversation with an understanding of how they probably feel.  Be sure to also ask them to clarify their perspective in case you may have overlooked something.  By giving it a name you speak specifically and directly to the damage you caused them. 
(To be continued.)

Thursday, July 14, 2011

Keep it isolated

3.  Keep it isolated
You are solely responsible for your actions.  No one makes you do anything. Do not deflect responsibility by implying others had a hand in the situation even if they did.  You must deal solely with what you did. 
(To be continued.)

Tuesday, July 12, 2011

It’s a sign of strength

2.  It’s a sign of strength
I remember a pastor telling me once that he never apologized because it was a sign of weakness.  How sad. Frankly, not being able to apologize is a sign of weakness and also insecurity.  A secure person can remain strong and still deal with their misdeeds. 
(To be continued.)