What I have learned about people and organizations...so far.

Thursday, July 7, 2011

15 Baby Steps to a Successful Apology

15 Baby Steps to a Successful Apology

1.  Practice Humility
They do not teach humility in college.  I have yet to see a business seminar offered on the subject.  Looking at most children it is obviously not taught in many homes.  How could something so important in human relationships be so neglected?   The first step in crafting a successful apology is to swallow your pride, put off your embarrassment, cool your anger and recognize what a jerk you have been.  Once you assume that submissive and lowly position you can move forward with a right attitude.
(To be continued.)