What I have learned about people and organizations...so far.

Thursday, October 27, 2011

# 7 Peace

Peace
Rudy Giuliani in his book “Leadership” describes how he had to stay calm in the face of fear on September 11, 2001.  Because others were watching him and gauging their emotions on what they saw in him, his projecting peace was critical to thousands of other New Yorkers. 

While we may not have as large an audience, our visible irritability does affect those in our corner of the marketplace and every place.  Every day we face numerous opportunities to loose our peace.  When we do, for the sake of others, it is critical that we adopt a poker face and avoid dumping our problem on others like a cooler filled with Gatorade.  There really is peace in learning to control our emotions, dealing with what we can deal with and forgetting the rest. 

Thursday, October 20, 2011

# 6 Give, Give, Give

Give, Give, Give
Someone with a demanding personality can be very difficult to work or live with.  While there are varying degrees, my experience has been that people tend to fall into two groups; givers and takers.  I hope you are or will become a giver.  Givers invest in their associates, they ask “how may I help” and leave you with more then you had before when they depart your presence.  Givers truly care about the condition and welfare of others.  Givers are always welcome in our worlds so give, give, give.

Thursday, October 13, 2011

# 5 Manners

Manners
Some people need a rude awakening from rudeness.  We all have the tendency to slack off in the way we conduct ourselves with people especially those we have known for a long time.  Here’s a prime example.  Remember when you were first dating someone and you would hold the door or perhaps open the car door for them.  Then as time passed you started to slack off to where you were no longer being courteous.  If we are to show honor to those in our life then we need to practice socially acceptable behavior and use our manners at all times.  Doing so demonstrates that we value others and want to give them our best.

Monday, October 10, 2011

# 4 Moderation

Moderation
Have you ever had lunch with someone you want to get to know and they spend the whole meal talking about themselves and their accomplishments?  If you are like me you wanted to learn about their life but you wanted them to learn about yours too.  Boasting, bragging or monopolizing in conversation is a relationship killer. A good test as to whether there is moderation in your conversation is to look to see who has eaten the most food.  If your plate is much fuller then your guests then you are talking too much and asking too few questions.