How Can You Excel at Communication?
Tell them, Tell them, Tell them. (Part 2)
Preview the message. Summarize what you have to say and why it is important.
Preview the message. Summarize what you have to say and why it is important.
Present the message: Give the body or details of your message.
Recap the message: Briefly repeat your message and restate its importance.
Repetition is critical to effective communication because, even though we have two ears, we still miss a lot. (To be continued.)
(Your most important job in life is communication. However, most messages fail to achieve their intended objective. People walk away from conversations, meetings dismiss and groups disperse, without being impacted by the message. Your use of these principles will govern how well your message is received. Follow them and achieve your desired result of - message received and understood.)
