What I have learned about people and organizations...so far.

Thursday, April 20, 2017

Communication

Use Simple Language

Why do we use big words?  Do they make us feel smart?  Do they cover-up insecurity?  Whatever the reason, using complicated language to demonstrate competence is our enemy.  It is a certain way to lose the audience’s attention.  Here are three things to keep in mind when considering which words to use.
  • Big words are out. All great speeches, advertisements and modern persuasive writing use common everyday language.
  • An audience adores someone who can make something complicated seem very simple.  If you have a complex or technical message to communicate first try it out on the most junior person you can to evaluate if it communicates.
  • Get to the main point fast.  If you don’t, you’ll lose your audience.