Use
the Right Method of Communication
Should what you have to say be
delivered in person or through a letter, memo, email or text?
It is best to communicate in-person when you are trying to persuade, when you
want an immediate indication of response, when you are praising performance or
when dealing with a matter of discipline.
It is best to communicate in writing when you have a complicated matter to
present, when the audience will need time for evaluation, when you are setting
policy, or when an in-person meeting is impossible.
No matter if we have an audience of one or thousands, whether our communication
is spoken or written, take care in how you communicate so our message is
received. It is critical to know the audience, balance what we have to
say with what they want to hear, use simple language and use the right method
of communication. Doing so will help achieve our desired result: Message Received and Understood.
"People
will appreciate your thoughtful means of communication, and will be more likely
to respond positively to you." Alison Doyle
