What I have learned about people and organizations...so far.

Wednesday, December 4, 2019

Be Music to their Ears

An Affirming Boss
Affirming people through thoughtful handwritten communication is such a powerful and effective tool for relating to one another.  I once had a boss who kept a stack of note cards in his desk and regularly wrote notes to thank his employees.  The one I received motivated me to do the same for those who reported to me.  The impact was huge.  It was far greater than if I had sent them an email with the same words. 

Ralph Marston put it this way;  "Make it a habit to tell people thank you. To express your appreciation, sincerely and without the expectation of anything in return."