What I have learned about people and organizations...so far.

Monday, April 4, 2011

Show your attention ...

Do You Want to Become an Accomplished Listener?
7. Show your attention by using your own body language. Sparingly nod, smile or use verbal comments like “yes” and “uh huh.” (To be continued.)

Thursday, March 31, 2011

Body language.

Do You Want to Become an Accomplished Listener?
6. “Listen” to their body language. (To be continued.)

Tuesday, March 29, 2011

Look at the speaker directly.

Do You Want to Become an Accomplished Listener?
5. Look at the speaker directly. (To be continued.)