What I have learned about people and organizations...so far.

Tuesday, March 15, 2011

Listen 2. Listen 3. Listen Part 2.

How You Can Have Effective Donor and Personal Relationships: 1. Listen  2. Listen  3. Listen
Part 2.
People that listen to us put their agenda aside thereby giving us an assurance that they are seeking our best interest.  We tend to feel safe with them and allow ourselves to be vulnerable. (To be continued.)

Monday, March 14, 2011

1. Listen 2. Listen 3. Listen (Part 1)

How You Can Have Effective Donor and Personal Relationships: 1. Listen  2. Listen  3. Listen
Part 1.
Someone once said to me, “George, you will only have a few truly close relationships in a lifetime.”  Years later I found that what they said was true.  Think about it…what have been the several best time-tested relationships you have had?  What common thread ran through them?  I suspect you will find that an underlying element was that the other person listened to you.  (To be continued.)

Friday, March 11, 2011

How Can You Excel at Communication? (REVIEW)

Ronald Reagan was not always effective and persuasive. Winston Churchill fainted the first time he addressed the House of Commons.  Just like you and me these 20th century icons had to learn how to assure that their audience received their message.

How Can You Excel at Communication?  (REVIEW)
 
1.  Know Your Audience.
  2.  Balance What You Have to Say with What They Want to Hear.
  3.  Use Simple Language.
  4.  Choose the Right Format.
  5.  Use Storytelling.
  6.  Share Personal Antidotes and Illustrations.
  7.  Begin Strongly.
  8.  End with Emotion.
  9.  Tell them, Tell them, Tell them.
10.  Make it Memorable. 
(Your most important job in life is communication.  However, most messages fail to achieve their intended objective.  People walk away from conversations, meetings dismiss and groups disperse, without being impacted by the message.  Your use of these principles will govern how well your message is received.  Follow them and achieve your desired result of - message received and understood.)