What I have learned about people and organizations...so far.

Thursday, January 10, 2013

Find Three People to Compliment.
It was tenor, Robert Brault who said, “There is no effect more disproportionate to its cause than the happiness bestowed by a small compliment.”  In the next week find a minimum of three people to surprise with a compliment. Choose one from your family, one from your work and another from the community.  First, identify the person, single out something they did and quantify the result it had.  Next time you see them you will be ready to compliment them. Be generous with compliments and be one who is known for bestowing disproportionate happiness. “You (will) look simply marvelous.”

Directive:  Compliment people: use their name, tell them what you observed, and state the good they produced. 

Thursday, January 3, 2013

Look for the Good. 
We have heard it said that we should compliment ten times to every time we criticize.  We also know that this is admittedly hard to do in some relationships.  Some people are just plain difficult!  Who is the one person in your life that rubs you the wrong way, but whom you cannot avoid?  We all have one.  Compliment them?  No, I am not kidding. Yes, you can do it.  There is always something that you can find in someone to compliment. I’m not saying it will spring into your mind immediately, but no one is without some worth.  No one on your list of relationships should be excluded from those you are responsible to compliment.
 

Thursday, December 27, 2012


There are three components to delivering a good compliment:
1. Make it Personal.
Use the persons name when paying a compliment.  Someone’s name is the most personal thing about them.  It reinforces that they are individually being singled out for recognition.
2. Be Specific.
What did the person do that was good or important?  Tell them the action they took that caught your attention.
3. Share the Result.
What was the impact of what they did?  Be specific about the affect their performance had on you, others or the organization.

Here is an example: “Mary, I want to compliment you on the way you kept your cool with that difficult customer.  You hung in there with them and earned their confidence.”