Do You Want to Become an Accomplished Listener?
10. Withhold judgment or opinion. (To be continued.)
Monday, April 11, 2011
Thursday, April 7, 2011
Reflect
Do You Want to Become an Accomplished Listener?
9. Reflect on what has been said by briefly summarizing. “What I’m hearing is…” and “Sounds like you are saying…” (To be continued.)
Tuesday, April 5, 2011
Ask clarifying questions.
Do You Want to Become an Accomplished Listener?
8. Draw out the speaker by asking clarifying questions “What do you mean when you say…”? (To be continued.)
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